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Privacy Policy

ServiceByte LLC takes your privacy and protection of your personal information very seriously. All of our employees and contractors are educated in our privacy practices. If you have any questions about the protection of your information, please contact us at info@ServiceByte.com

The ServiceByte LLC privacy policy describes the information and privacy practices provided for our home and office visits and for our web site. For business clients, ServiceByte LLC is also bound by any confidentiality clause in your signed agreement with ServiceByte LLC. When you provide ServiceByte LLC with your personal information, you consent to the information practices described in this policy.

INFORMATION COLLECTED
ServiceByte LLC may collect personal information such as your name, address, phone number, e-mail, and credit card numbers. In addition, ServiceByte LLC may collect information about your computer systems such as model types, serial numbers, user names and passwords.

USE OF INFORMATION
ServiceByte LLC uses your personal information and system information (collectively “Personal Information”) to provide you with the best service possible. ServiceByte LLC may also use your Personal Information for marketing, promotions, discounts, internal research, sweepstakes or surveys. ServiceByte LLC will never sell or rent your Personal Information. ServiceByte LLC may need to share your Personal Information with third parties that are service providers to ServiceByte LLC, such as mailing services. All these services are required by ServiceByte LLC never to sell, rent, or share your Personal Information. In cases in which your employer has contracted ServiceByte LLC to provide you with Services, ServiceByte LLC may share with your employer only Personal Information that can help your employer provide you with ongoing technical support.

INFORMATION SECURITY
ServiceByte LLC makes all reasonable efforts to protect your Personal Information, including high-tech encryption, security passwords, and document shredding. ServiceByte LLC cannot, however, guarantee the security of sensitive Personal Information transmitted by e-mail and help desk to ServiceByte LLC, and you do so at your own risk.

ServiceByte LLC may put remote access software on your computer to allow us to help you over the Internet without visiting your home or office. This third party software is secured by high-tech encryption and is considered very safe; however ServiceByte LLC does not warrant this third party software and cannot guarantee its safety. If you would like ServiceByte LLC to remove or not place third party remote access software on your computer, please contact us at support@ServiceByte.com or mention it in your existing help desk support emails.

ServiceByte LLC respects your time and your privacy, and is an opt-out organization. If you prefer not to receive newsletters, offers, discounts, or other marketing information, you can either follow instructions to “opt-out” on all pieces of ServiceByte LLC marketing, or you can e-mail us at info@ServiceByte.com. Please note that it may take up to ten (10) days to remove you from our mailing lists.

LINKS TO OTHER SITES
The ServiceByte LLC web site, and some ServiceByte LLC marketing information, may contain links to third party sites. ServiceByte LLC is not responsible for the content or privacy practices of these sites.

CHANGES
ServiceByte LLC may change elements of its Privacy Policy from time to time. All changes will be posted here before they take effect.