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Jobs at ServiceByte

We're always looking for smart, creative people who value the same things we do. Please complete the form below if you are interested in a position.

Contact information

Preferred schedule
Full Time
Part Time
Work arrangement preference

A few questions to get to you know you.

A client calls you, frustrated and confused about a problem you can't solve in the moment. What do you do?
Escalate the ticket and move on to the next one.
Acknowledge their frustration, explain what you do know, and commit to a specific follow-up time.
Ask them to email their issue so it's documented.
Which of these best describes how you approach working with non-technical people?
I fix their issue and explain just enough so they're not confused.
I avoid jargon, take my time, and make sure they feel confident after I leave.
I get the job done efficiently so they can get back to work quickly.
Which of these is most important to you in a workplace? (Pick up to 2)

Your resume

Please attach your resume and/or cover letter using the link below or copy/paste your resume in the editor below.

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